As a company dedicated to listening to our clients’ cleaning needs we know that our expert team of staff on the ground are the face of our business and we ensure that each person is there to deliver quality results on every visit.
All our cleaning staff are interviewed in their own homes prior to employment, which establishes their own cleaning standards and attitudes. For security reasons we also check each applicants’ identification.
Our operatives live locally to the contracts that they clean and each member of our team is trained in the essential aspects of the COSHH Health and Safety Regulations. Written instructions are given to each of our operatives detailing precisely what is required, so ensuring maximum efficiency. Every new employee also undergoes our retraining programme after an initial twelve weeks of service.
All sites are personally visited by the business’ dedicated Client Account Manager on a regular basis whilst our staff are working and a full inspection of the premises is carried out to check that standards are being maintained. As an essential part of ongoing client commitment, customers are asked to sign a monthly satisfaction sheet.
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